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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ashley Quale

Ashley Quale

June 5, 2024

5  out of  5
rating by Ashley Quale
"We had a great experience joining with this office, specifically working with Karley Hollom. She was very quick with responses and clear in answering any questions we had along the process. Would recommend! And we got a lovely thank you/welcome package! ☺️ also auto rates could not be beat, we were quoted by 3 other places and this took the lead by quite a bit."
We responded:
"Thank you, Ashley, for the great review! Karley does an excellent job here in our office and we thank you for your business!!"
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Nicole Schroedl

May 8, 2024

5  out of  5
rating by Nicole Schroedl
"Been a customer for a while now & the customer service has always been delightful and super helpful!"
We responded:
"Thank you for the nice review, Nicole! We appreciate you as a valued customer!!!"
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Kenneth Wewers

April 16, 2024

5  out of  5
rating by Kenneth Wewers
"Very prompt service nice place to visit"
We responded:
"Thanks Kenneth for the great review! We appreciate your business!!!"
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Kyle Torfin

March 15, 2024

5  out of  5
rating by Kyle Torfin
"Excellent, factual, no-pressure service. The best insurance experience I've ever had: saved me a bunch of money by bundling home and auto. Karley was very helpful. Thank you!"
We responded:
"Thanks Kyle for the great review!! We appreciate your business and Karley is awesome!!"
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Roy Bester

February 7, 2024

5  out of  5
rating by Roy Bester
"Absolutely the best customer service. Savannah is amazing. Saved us so much and took the time to answer all of our questions!"
We responded:
"Thank you for the great review, Roy!! We appreciate your business!!"
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Morgan Olson

January 19, 2024

5  out of  5
rating by Morgan Olson
"Savannah was an amazing helper and was incredibly knowledgeable on the subject! Easy to work with and overall a great experience"
We responded:
"Thanks for the great review, Morgan. Savannah does a great job here and we appreciate your business!"
Profile photo of STEPHANIE OLSON

STEPHANIE OLSON

January 18, 2024

5  out of  5
rating by STEPHANIE OLSON
"We couldn’t be happier with the service we have been provided! Everyone at Wayne’s office is always so friendly and willing to help, even with claims!"
We responded:
"Thank you for the great review, Stepahanie! We appreciate your business!"
Profile photo of Shelly McClay

Shelly McClay

January 17, 2024

5  out of  5
rating by Shelly McClay
"Highly recommend! Heather always goes above and beyond to help me from answering questions to helping with a claim. Thanks Heather and Wayne!"
We responded:
"Thank you for the great review, Shelly! We appreciated your business!!!"
Profile photo of Amanda Talbert

Amanda Talbert

January 12, 2024

5  out of  5
rating by Amanda Talbert
"Savannah Rajchel was excellent! She helped us save a lot of money by bundling our home and auto and moving from a different insurance provider! She was very professional and answered questions quickly and throughly. I Definitely recommend working with her!"
We responded:
"Thank you, Amanda, for the great review! I have relayed your message to Savannah, and we appreciate your business!!!"
Profile photo of Jolee Molitor

Jolee Molitor

January 11, 2024

5  out of  5
rating by Jolee Molitor
"Everyone was great in getting us quotes, explaining options and switching our coverages."
We responded:
"Thank You Jolee for the 5-star review! We appreciate your business!"
Profile photo of Jackson Smith

Jackson Smith

January 10, 2024

1  out of  5
rating by Jackson Smith
"LITERALLY scammed me. I got car insurance through these guys because they quoted me 3 dollars a month cheaper than a competitor. But 5 months into my 6 month term they told me that THEY forgot to add a person in my household to my policy when they gave me the quote. Because of their office mistake they then back charged me roughly 15 dollars a month, 90 dollars about, and told me I have to pay it or they would end my term early. I would have just went with the competitor if they didn’t lie to me about the price. I would get insurance somewhere unless you like unexpected 100 dollar bills."
We responded:
"Thank you for your feedback Jackson. We have been working on a resolution with our underwriters to resolve this issue. I will reach out to you once I hear back from a manager in underwriting. Thank you for your patience!"
Profile photo of Dan Arends

Dan Arends

November 10, 2023

5  out of  5
rating by Dan Arends
"Great service and saved a bunch of money switching from previous company"
We responded:
"Thanks for the great review, Dan! We appreciate your business! "
Profile photo of Richard LeRoy

Richard LeRoy

September 20, 2023

5  out of  5
rating by Richard LeRoy
"Heather is fantastic. She has taken care of me for years. The entire team is professional and wonderful but Heather gets 10 stars, even though there is a 5 star max. She totally deserves it. Thanks Heather, you are the best! I think I need another car/policy! lolol"
We responded:
"Thanks, Richard, for the kind words. Heather is awesome! We also give you a 10 for being a great customer! Thanks for your business! "
Profile photo of Heidi Schumacher

Heidi Schumacher

August 4, 2023

5  out of  5
rating by Heidi Schumacher
"Everyone at this office is extremely helpful. Fast and knowledgeable. They give very detailed breakdown of coverages. Also accurate quotes."
We responded:
"Thank you, Heidi, for the kind words and nice review. We appreciate your business! Wayne Swart State Farm "
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Molly Schaffer

July 14, 2023

5  out of  5
rating by Molly Schaffer
"Wayne and his team are great! I’m always impressed with their knowledge and positive energy in the office. After talking through my work benefits Wayne got me set up with my individual Life Insurance plan and now I sleep better at night!"
We responded:
"Thanks Molly for the great Review. We appreciate your business. Wayne Swart- State Farm Elk River"
Profile photo of Denise Palya

Denise Palya

May 30, 2023

5  out of  5
rating by Denise Palya
"Recently made the switch to State Farm after 20 + years with the previous service. It mostly had to do with saving $. What impressed me was how easy the transition was both home & auto. The team at State Farm did all the work. Since becoming a customer the service has continued to be above average. Thank you."
We responded:
"Thank you Denise for your kind words and nice review! We appreciate your business!!"
Profile photo of Review S

Review S

May 30, 2023

5  out of  5
rating by Review S
"Great customer service, extremely knowledgeable and helpful."
We responded:
"Thanks Anna for the nice words! We appreciate your business!!!!"
Profile photo of Jordan Hollom

Jordan Hollom

May 26, 2023

5  out of  5
rating by Jordan Hollom
"Wayne and his crew at State Farm have always went out of their way to take care of what I need. Friendly and professional. They take the time to look over my policies to make sure I’m fully covered and not disappointed if something were to happen. Highly recommend giving them a call."
We responded:
"Thanks Jordan for the nice review! We appreciate your business! "
Profile photo of Becky Seidel

Becky Seidel

May 26, 2023

5  out of  5
rating by Becky Seidel
"You will not go wrong with this agency, their attention to detail and knowledge is exceptional. With a great staff and great rates, you can't go wrong. I'm so happy we made the move."
We responded:
"Thanks Becky for the kind words! We appreciate your business!!"
Profile photo of Hannah Brummer

Hannah Brummer

December 23, 2022

5  out of  5
rating by Hannah Brummer
"The Wayne Swart Agency delivered top notch service. They answered all my questions and took care of everything I needed help with."
We responded:
"Thanks Hannah! We appreciate the nice review! Have a Merry Christmas!"
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karley walker

December 20, 2022

5  out of  5
rating by karley walker
"Fantastic office. I have always trusted Waynes office to handle my insurance needs."
We responded:
"Thanks Karley! We appreciate your business, and it was nice speaking with you the other day!!!"
Profile photo of Savannah Rajchel

Savannah Rajchel

December 20, 2022

5  out of  5
rating by Savannah Rajchel
"Wayne and his team are top notch! They’re always there to answer any questions I have and they’re great people to work with. Highly recommend them if you’re looking to switch!!"
We responded:
"Thanks, Savannah, for the kind words and the nice review! We appreciate your business!"
Profile photo of Charlaine Perlick

Charlaine Perlick

December 16, 2022

5  out of  5
rating by Charlaine Perlick
"I love the team at Wayne Swart's agency! They are all so nice and reliable. Someone is always there to help if I have insurance questions or changes to make. Thank you!"
We responded:
"Thanks, Char, for the kind words. I do have a great team and I will let them know about your great review. Thanks again!!"
Profile photo of Parker Davie

Parker Davie

December 15, 2022

5  out of  5
rating by Parker Davie
"Exceptional service, they truly care about their customers. Can't recommend them enough!"
We responded:
"Thank you, Parker, for the great review! We really appreciate it!"
Profile photo of Trevor Redmond

Trevor Redmond

December 15, 2022

5  out of  5
rating by Trevor Redmond
"Very professional and great customer service."
We responded:
"Thanks, Trevor, for the kind words and the nice review!"